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DOES YOUR CUSTOMER EXPERIENCE WOW?

For many companies, the approach to success is mostly instinctual and rarely has a focus on wowing through customer experience. For others, details and a ironed out customer-first method works best—even though many think their customer service is inadequate....

DO YOU KNOW WHO YOUR IDEAL CUSTOMER IS?

A customer or business avatar is incredibly essential. The fictitious consumer profile details the ideal client for you. It helps to ensure that you are attracting the right kind of client for the services or products you offer and can help drive long-term business...